The key to being an effective leader is to have a broad repertoire of styles and to use them appropriately. Rosalind Cardinal When I run a program on the six styles, I like to use an activity to demonstrate the styles in action. The group is divided into 6 teams and a volunteer leader comes in to lead each team using just one of the styles.
To remain on top, today companies have to undergo through progressive transformation and evolve as per the changing business environment. Effective Change Management involves a comprehensive and an integrated effort from all the levels of the management.
Successful change management involves consideration of several factors, which have been described below: This is critical for ensuring successful change to happen. This stage essentially involves definition and documentation of objectives to be attained from change management and also the strategies for realizing those objectives.
It aims at addressing the vital questions of who, what, why, when, where and how involved in the implementation of any change management programme. It takes into context the current situation and equally assesses the impact of change initiatives on the futuristic strategies of the organization, the people involved in it as well as the stakeholders connected with it.
Effective Planning should consider the below factors: If the vision is not defined properly or shared, seeking the involvement of all the stakeholders in the process of change may be difficult.
Lack of vision and direction, may result in misaligned approach, incompatible outcomes and may dissolve the long term benefits of change initiatives. Documentation of the objectives, defining the road map or the development of the change plan for implementing change management successfully.
Documentation of the change management objectives, provides a strategic direction and justifies the rationale of a change initiatives along with the resources required for it to happen. It provides a bigger picture regarding the magnitude and complexities involved in the entire process of change management.
Documentation should justify the following points: What could be the possible outcomes of the change initiatives, and How a change management effort may affect the key stakeholders, people, processes and the organization as a whole. Change Plan must cover the following areas: The change plan should elaborate the key objectives which are aimed at.
Plans for implementing the change, provide a description on how the change would be communicated to the people or the stakeholders who are connected with it. Highlight the resources involved or the timelines within which the results are supposed to be achieved.
The changes in the HR policies and principles which may be applied particularly in relation with the staffing issues for realizing the objectives of change management. Clear definition of the key performance indicators for reviewing the outcomes of change management and its success in meeting the objectives.
In the absence of a well-defined governance framework, the success of change management efforts may fizzle away.
The following change governance structure model can be used: It is the apex body responsible for ensuring the success of change management. The change sponsor is the key person responsible who is directly responsible and accountable for the change.
This may be a senior level representative who may have the responsibility of managing the resources involved in the change management process and may exercise control over the expenditure incurred in the entire process. The Change sponsor is involved in the end to end process, is directly accountable for gathering the support and commitment of the business leaders in particular, minimizes the resistance or barriers to change management and addresses the risks associated by taking radicle measures.
A change sponsor is usually someone who enjoys greater authority, is empowered and experienced in implementing vital decisions for handling the complexities in change management. A change agent is responsible for coordinating the day to day activities and provides the needed support as well as expertise for ensuring the success of a change initiative.
Change teams are the facilitators involved in extensive coordination between the various functionalities, establishes the operational framework and ensures adherence with the regulations involved in the entire process. The task forces or specialized groups within the organizations work upon the specific projects and are directly accountable for completion of the assigned responsibilities within the predefined timelines and resources.
Commitment of the Leadership: Leaders build the conducive organizational culture and climate for the realization of the objectives of change management. Their commitment and involvement is critical for the success of change efforts.
Leaders who are transformational, visionaries and lead by example can foster an environment of cooperation and collaboration across all the levels of the organization. Stakeholders Awareness and Involvement: Stakeholders involvement and participation in the entire process is critical for the success of change management.
The organizations should engage the stakeholders by facilitating an environment of collaboration and communicate the objectives as well as its outcomes. This should essentially involve an assessment of the impact of change management process on the people and establishing plans for obtaining the support of the people in the entire process by building collaborative synergies and highlighting the beneficial outcomes.
Apart from this, he championed organizational restructuring leading to the formation of 6 different units of workforce. The company went big by not only changing the strategies but also by implementing organizational restructuring to support the entire plan.
The communication was established in a top down manner-Intranet was considered as the medium for communicating the objectives of change and also the expectations involved in it.
For realizing the strategic intent of change management, the new CEO relied heavily on new technology intranet for aggressive internal marketing of change initiatives and the benefits associated with it. The giant retail player followed the strategy of Low Pricing few years ago and enjoyed a prominence in the market due to its low pricing strategy for across various categories of products.
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